Terms of Service
Last updated: June 28, 2026
These Terms govern your use of Fixit Services, operated by Bolden-Weaver Enterprise
Inc and its affiliated Fixit Inc brands (“Fixit,” “we,” “us”). By booking or requesting
service, you agree to these Terms.
Service & scheduling
- We provide appliance, electrical, HVAC, and plumbing repair services.
- Appointments are scheduled in 3-hour arrival windows, Monday–Friday, Eastern time.
An arrival window is confirmed — not an exact clock time.
- An $89 service charge applies and is waived if you hire us for the repair.
- Home-warranty customers (e.g., American Home Shield, 2-10, HSA) are billed per
their warranty plan.
Payments & authorizations
Repairs may require your authorization before work proceeds. Pricing, parts, and
any applicable fees will be communicated to you before the work is performed.
Service plans (memberships)
- Fixit service plans (Basic, Standard, Premium, Platinum, and Warranty Companion) are
monthly memberships billed through Stripe until cancelled.
- Plan discounts apply to labor on retail (non-warranty) repairs performed by Fixit,
cannot be combined with other offers, and do not apply to parts (billed at standard rates).
- Included maintenance visits are per membership year, for one service
address, scheduled during normal business hours; unused visits do not roll over.
- Denial Rescue (Platinum and Warranty Companion): if your home warranty
denies a covered claim, the member discount applies to Fixit labor only to repair
that item on a retail basis. It requires the plan to be active at least 30 days, is capped
at $500 in discounts per membership year, and excludes parts. Fixit is independent of and
not affiliated with any home-warranty company.
- Warranty Companion is a complement to — not a replacement for — a home
warranty, and covers work your warranty does not.
- You may cancel anytime from your account; cancellation stops future billing and plan
benefits at the end of the current billing period. Fees already paid are non-refundable.
Text messaging terms
By providing your mobile number and opting in, you agree to receive
service-related text messages from Fixit Services (confirmations, scheduling,
reminders, and repair updates). Message frequency varies; message and data
rates may apply. Reply STOP to unsubscribe or
HELP for help. Consent to texts is not a condition of purchase.
The SMS program is intended for users 18 years of age or older
(or the age of majority in your state). Wireless carriers are not liable
for delayed or undelivered messages.
See our Privacy Policy for how we handle your data.
Limitation of liability
To the fullest extent permitted by law, Fixit is not liable for indirect or
incidental damages. Services are provided subject to applicable warranties and law.
Contact us
Fixit Services (Bolden-Weaver Enterprise Inc)
Augusta, GA
Phone: (706) 621-7481
Email: fixit@bweaverprise.com